CHORDFEEL
Support
Write to us
Tell us what happened, and which iPhone or iPad and which version of iOS or iPadOS you use.
contact@futureiscustom.comTell us what you're playing
What you love, what you play, what you'd like to see next. It takes a minute.
The form runs on Tally. Open it on its own page.
Common questions
My MIDI keyboard doesn't play
A MIDI keyboard is part of CHORDFEEL Pro. Plug it in, with an adapter if your iPhone or iPad needs one, and CHORDFEEL connects to it. If you have more than one, choose yours in Settings › Keyboard.
For a wireless keyboard, open Settings › Keyboard › Bluetooth keyboards in CHORDFEEL and pick it from the list.
The Tuner doesn't hear my instrument
The Tuner needs the microphone. If it was turned off, tap Open Settings in the Tuner, or open your device's Settings › Privacy & Security › Microphone and turn on CHORDFEEL.
How do I restore my purchase?
Open Settings › Plan in CHORDFEEL and tap Restore purchases, signed in with the Apple Account you bought with.
How do I cancel my subscription?
Open Settings › Plan in CHORDFEEL and tap Manage subscription. You can also open your device's Settings, tap your name, then Subscriptions. Cancel at least 24 hours before it renews to avoid the next charge.
Do my charts show up on my other devices?
Yes, when iCloud is on and both devices use the same Apple Account. Charts you build sync through your own iCloud.
Can I get a refund?
Apple handles payments and refunds. You can ask for one at reportaproblem.apple.com.